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Hello Salle,

First, I want to compliment you on your excellent troubleshooting!

I'm glad that you found a workaround, and I think there may be a way to making Alexa Calling work now that you have drop-in working.

I just ran a test on my own devices, and I can both drop-in AND call a specific device on my account. In my case, the device's name is Dad's Echo Show.

For drop-in:            I say "Alexa, drop in Dad's Echo Show" and it drops in on that Echo Show

For Alexa Calling:  I say, "Alexa, call Dad's Echo Show" and it calls that Echo Show

Please note that for Alexa Calling, I MUST say the device name. I can't say "Alexa, call Frank Engelman"

Please be sure you are using your Dad's device name when calling, not his Alexa Contact name

If you find that it's a problem keeping your phone logged into your Dad's Alexa account, you could do what several other readers and I do. We dedicate an old phone (no cell service required) or old tablet to our loved one's Alexa account. It can be on your Wi-Fi network. That way, you can easily make changes to your Dad's devices, such as adding Alexa Routines.

Frank