Permalink Submitted by faengelm on Mon, 02/15/2021 - 08:31
Hello Salle,
First, I want to compliment you on your excellent troubleshooting!
I'm glad that you found a workaround, and I think there may be a way to making Alexa Calling work now that you have drop-in working.
I just ran a test on my own devices, and I can both drop-in AND call a specific device on my account. In my case, the device's name is Dad's Echo Show.
For drop-in: I say "Alexa, drop in Dad's Echo Show" and it drops in on that Echo Show
For Alexa Calling: I say, "Alexa, call Dad's Echo Show" and it calls that Echo Show
Please note that for Alexa Calling, I MUST say the device name. I can't say "Alexa, call Frank Engelman"
Please be sure you are using your Dad's device name when calling, not his Alexa Contact name
If you find that it's a problem keeping your phone logged into your Dad's Alexa account, you could do what several other readers and I do. We dedicate an old phone (no cell service required) or old tablet to our loved one's Alexa account. It can be on your Wi-Fi network. That way, you can easily make changes to your Dad's devices, such as adding Alexa Routines.
Hello Salle,
Hello Salle,
First, I want to compliment you on your excellent troubleshooting!
I'm glad that you found a workaround, and I think there may be a way to making Alexa Calling work now that you have drop-in working.
I just ran a test on my own devices, and I can both drop-in AND call a specific device on my account. In my case, the device's name is Dad's Echo Show.
For drop-in: I say "Alexa, drop in Dad's Echo Show" and it drops in on that Echo Show
For Alexa Calling: I say, "Alexa, call Dad's Echo Show" and it calls that Echo Show
Please note that for Alexa Calling, I MUST say the device name. I can't say "Alexa, call Frank Engelman"
Please be sure you are using your Dad's device name when calling, not his Alexa Contact name
If you find that it's a problem keeping your phone logged into your Dad's Alexa account, you could do what several other readers and I do. We dedicate an old phone (no cell service required) or old tablet to our loved one's Alexa account. It can be on your Wi-Fi network. That way, you can easily make changes to your Dad's devices, such as adding Alexa Routines.
Frank