MobileHelp, Solo: Review

MobileHelp Solo

The Basics

Product name: Solo 

Manufacturer / Distributor: MobileHelp

Compilation: Q4 2015. Updated Q4 2018.


This page contains our MobileHelp | Solo review.



Analyst Summary: MobileHelp | Solo

The MobileHelp Solo is an unusual "go anywhere" medical alert system, in which you take with you both a small mobile base station (for example in your purse) and a conventional medical alert pendant.

It is part of the MobileHelp Duo family: basically this is the mobile base station portion of the Duo, without the main stationary base station.

MobileHelp makes this product and sells it to consumers, but they also wholesale it to a variety of companies that rebrand it and sell it to consumers. The MobileHelp product runs on the AT&T network.

The MobileHelp Duo was part of our testing of the best "go anywhere" class of emergency response systems, and is one of our recommended products. If you are interested in either the Duo or the Solo you should read this comparative analysis.
See our analysis of go anywhere medical alert systems here 

We acquired the MobileHelp Duo from LifeFone. 
You can see more about our testing of the MobileHelp Duo as rebranded by Lifefone here

MobileHelp makes this product and sells it to consumers, but they also wholesale it to a variety of companies that rebrand it and sell it to consumers. The MobileHelp product runs on the AT&T network.

If you are trying to decide between the MobileHelp Duo and the Mobilehelp Solo, we think the areas to check (we have not done this) are as follow. Ask about:

  • the farthest distance the pendant can be from the base station and still work (ie in the two cases of mobile base station (Solo) and larger base station (Duo);
  • how far you can be from each base station and still be heard when the operator speaks to you after an emergency call.




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Product Line & Company: MobileHelp

MobileHelp, based in Florida, is one of a handful of companies that actually develop and make emergency response systems. It is unique in that it both offers these products for sale to end consumers itself, and wholesales them through other companies.

Other players in this space tend to either make and sell the product (Philips, GreatCall) or just wholesale it (LogicMark, Numera, Freeus).

The cellular duo is an unusual concept, and has been fairly widely adopted by the companies that sell direct to consumers. We found it in the following forms: ADT ("Plus & On the Go"); ConnectAmerica ("Cellular Home Alert"); Lifefone ("At Home & On-the-Go"); and Medical Guardian ("... .........Read more


About this Research

This product review is part of an extensive series of medical alert system reviews of over 50 products, including hands-on evaluation and real-world testing of the most promising ones, in real-world situations.

These reviews and analyses are part of our Research Project designed to help older adults and their families Choose the Right Medical Alert System for YOU — the result of which is our Medical Alert Systems: Selection Guide.

We have tried hard to make this research as independent and objective as possible. It has not been funded or sponsored by any of the vendors of these products, and includes no advertising or "sponsored content". The team that conducted this research has strong scientific, clinical, and aging services backgrounds. You can read more about the team that did this research at the links above. 


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Last Updated: April 30, 2020.

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Review Star Rating: 
3.0 Stars