Note that it must be a 2nd generation Fire TV Cube (2019). Look for this model number on the bottom, Model No. A78V3N if you already have one that you plan on giving her. Amazon support has stated that it needs FireTV OS revision 184.108.40.206 or higher, so be sure to update.
Setting It Up
If your Mom doesn’t have one, please look at our article on setting up a Fire TV Cube.
Of course, your Mom will need an Amazon account and Alexa Calling setup. Here is an overview article, if you haven’t done that.
Complete the setup of the Fire TV Cube through the Alexa app on your phone while logged into your Mom’s Alexa account
Tap Echo & Alexa
Tap the Fire TV Cube’s name
Be sure to enable Communications
Calling & Messaging
Drop In (Permitted contacts only)
Once you’ve set up her Fire TV, the next step is to add the webcam through the micro-USB adapter
Click Okay to complete the installation
It’s Time to Test the Setup
From an Echo Show or your phone using the Alexa app in YOUR Alexa account
Try making a test video call by saying, “Alexa, call Mom”
On the Fire TV Cube, when you see the call coming in
Say “Alexa, answer”
After the icon showing that the camera is turned off appears
Say “Alexa, video on”
Each video call will begin with the video turned off. To adjust volume, say “Alexa volume up.” Once the video call ends, your video will turn off.
What if my Mom can’t remember the commands?
Our article on creating Alexa Routines may be of some help.
In there, you will see an example using an Echo button to trigger an Alexa Action. In the routine below, the Echo Dot speaks the commands to the Fire TV Cube to accept the video call and turn on the camera
You will need to add an Amazon Echo Button (currently on eBay only) and an Echo Dot to speak the Alexa Commands. See the “Kit” above.
See this Solution in Action on Video
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Retired Intel Engineer wanting to share DIY technology tips for the children of parents wanting to remain living independently. I like posting ideas and answering technical questions. If a product or software has an issue making it hard for seniors to use, I try to offer workarounds and also try to contact the manufacturer for solutions. I write a column for this website in the Innovation- Homebrew Solutions & Ideas section