MobileHelp, based in Florida, is one of a handful of companies that actually develop and make emergency response systems. It is unique in that it both offers these products for sale to end consumers itself, and wholesales them through other companies.
Other players in this space tend to either make and sell the product (Philips, GreatCall) or just wholesale it (LogicMark, Numera, Freeus).
The cellular duo is an unusual concept, and has been fairly widely adopted by the companies that sell direct to consumers. We found it in the following forms: ADT (“Plus & On the Go”); ConnectAmerica (“Cellular Home Alert”); Lifefone (“At Home & On-the-Go”); and Medical Guardian (“Mobile Guardian”).
MobileHelp does not operate its own responder 24/7 center but outsources that capability as do many others in this industry.