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Thanks for the wonderful article. Hoping you can give me some advice or reassuance before I attempt to fix my issue. I got an echo for my mother and set it up using my amazon account because she didnt know her amazon password. I was able to call her once and after that was never able to connect again. I now have her amazon password and gmail and all the other things I need but I am 700 miles away and dont want to mess it up entirely because she plays music all the time on it.

So questions is -- if I deregister it from my account can I complete the set up 100% remotely or do I have to wait until I can have face-to-face contact again. She is able to follow instructions if there were any easy to do steps.

Thanks