CareConnect, GoodRobot: Review

The Basics

Product name: CareConnect 

Manufacturer / Distributor: GoodRobot



This page contains our GoodRobot | CareConnect review.



Analyst Summary: GoodRobot | CareConnect

The Basics

COMPANY Good Robot
Compilation date 9/1/14


Background Factoids


Based in Canada, Good Robot is a small development company that is developing several products designed to harness technology to "extend human capability". Focus is on seniors.

Analyst Notes

  • Strong focus on data privacy and security. Emphasis on data security and privacy is attractive.
  • Uses Internet and WiFi to communicate with the outside world rather than cellular connection. So need an Internet WiFi network in the house.
  • Novel design approach eliminates base station, by incorporating WiFi node into each sensor, so each sensor communicates directly to data center rather than via base station. Advantages are some simplicity but at the cost of additional cost and battery challenges for the sensor modules.
  • Not yet finished the design. Need to watch for battery life on sensor modules.
  • Need for WiFi network is an unusual design choice. Need to see whether this leads to reduced costs and acceptable power consumption. If you already have a Wi-Fi network this may make sense.
  • Have done fairly extensive trials with a prior generation of the system "(<500 units"), but are now redesigning system. Hope new version will be ready in Q4 2014

Unfortunately this product development seems to have been abandoned [Noted August 2016].

Detailed Feature Set

Feature Type Product Characteristics
What job(s) does it do?  
Check Dad is generally OK. Watch for significant changes in daily routine Yes
Automatically detect (& promptly alert on) specific adverse events Limited
Senior can summon help promptly in emergency No
Track wellness and health parameters No
Reduce stress for in-home caregivers, and allow them to sleep (rest) without worrying. N/A
Type of Monitoring  
1. Check general daily routine is more or less "normal". Yes
2. Watch what they do and when they do it, and catch unusual activity patterns Some
3. Detect specific (adverse) events (eg tub, stove, get out of bed) Yes
4. Detect falls automatically No
5. 24/7 Human monitoring of activity patterns and sensor alerts No
Normal vs Abnormal  
Who decides what abnormal is (for alert on absence of stuff)? User
Is there AI support to help learn what is normal?? No
Required Techie-ness to set up "normal vs abnormal" Moderate-High
Who is the first (second etc) responder?  
For system triggered alerts Designated "friend(s)"
For senior calls for help N/A
Sensor approach  
Sensor family Security-type sensors + extras
Sensor types Motion, temp, open/close sensor; water leak
Senior interface  
Senior interface for general monitoring None
Senior can summon help promptly in emergency: which approach? N/A
Friends & Family interface  
Activity time line streams for individual sensors Yes
Red/green/yellow for status for individual sensors No
Open API Yes
Friends & Family interface platforms Browser based
Alert handling Various notifications on sensor events or absence of events. Seems rather similar to other systems in this respect. May include some more customzable alerting capability, but still in development
Ownership issues  
Ease of Use & service Not tested. May be a challenge as company seems quite technology-oriented
Installation: DIY or Professional Consumer install available, but company think it will also have a network of installers and that this will be important
Privacy & Security  
Data center robustness and maturity Company is very focused on customer security. More so than most competitors. However implementation is still in process.
Who owns the data Very clearly state that the data is owned by "the customers". Follow Canadian data security laws and directives and not US ones.
Privacy policy Does not yet exist.
Will it work in your house?  
Sensor range (max in air) Depends on WiFi network, so range of sensor is equivalent to "wherever you have a WiFi connection in your house". Likely to be fairly large, but requires WiFi everywhere you want a sensor.
Communication to data storage "cloud" (need at least one of these)  
Landline Not required
Cellular reception Not required
Home Internet & WiFi network Needed
Battery backup in base station (in case of power outage) No
Stage of deployment Less than a year away
Company maturity & stability Company is small, and bootstrapped but has some actual products and revenues. 
Published studies showing "it works" In process but not yet complete.
Acquiring it (July 2014)  
Countries available (or soon to be available) Canada, USA
Two year costs* TBD
Where to Buy it Will be available on company website.
* typically 6 sensor package if have that.  
Techie stuff  
Sensor to base station communication prototcols No base station. Sensor communicates by WiFi to data center over home internet connection




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Reviewed product





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Last Updated: April 30, 2020.


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This analysis is a part of a research project on Activity-tracking Home Sensor Systems.


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Review Star Rating: 
3.0 Stars