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A correction: While we agree the setup is not straightforward, there are a few things we think are incorrect about your comment. We did manage to enter single contacts one at a time, without needing to add our entire address book (and we agree this is an important feature). And we found the video call capability worked rather well, so for others who read this, it CAN be done. We did not find it very hard at all for what it is worth.

We do however completely agree that trying to set up Alexa remotely is a terrible idea. If the goal is to send it to a parent, what we suggest is getting it shipped to your house, setting it all up there, and then sending a set up Alexa to your parent. 

And if what you need is something that can be "remotely managed" then we agree the Alexa is probably not the right solution.