Add new comment

This is a great article - I wish I had read it before I setup the echo show for my wife's mother.
Two things to add:
1. Mom kept hitting the mute/privacy button on the top of the echo show 10. I taped two washers (one larger to fit around the button and a smaller one to fit over the button to shield it). Now she cannot press the button. No more problems with her being muted!
2. We setup an old phone with mom's Amazon account & email & Alexa sign in. Much easier to troubleshoot! One time she somehow enabled the 'Do Not Disturb' feature and it took me 2 days to figure out why her device wouldn't work. Having the old phone setup with the correct account makes remote admin easy.