Parent's Computer or Phone "Not Working"
By: Frank Engelman. Updated: September 17, 2021.

Problem description
Helping family members who are technology-adverse, with their technical problems, has always been tough, but becomes even harder when they are remotely located or in an isolated facility.
Part of the problem of remote support is “seeing” what they are seeing and “controlling” what they are doing.
More Like This
This is part of a series of "Problems" and DIY Technology "Solutions" to the challenges faced by older adults, by Frank Engelman.
- For more problems and solutions like this see: DIY Technology Solutions to Things Bothering My Aging Relatives by Frank Engelman.
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from Jane Terry (unverified) at May 03, 2022
Great idea to offer these references. We’ll done!