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Hello Alexandria,

Does it still work if you speak the voice command "Alexa, ask Lively to call _____"   ?

If this doesn't work, you will need to ask Lively for help with this supported feature

If the voice command does work, I'm not sure what can be done as your Alexa Routine is using a "custom action" to "speak" that same command

It may be that the Lively implementation of Alexa no longer works with Alexa custom actions