From the Tech-enhanced Life Resource Database:

Tools for improving the quality of life as we grow older — shared by the Tech-enhanced Life community.



The ViewClix Smart Frame is designed to be placed in the home of an older adult to display pictures shared from smart phones, PCs or other mobile devices. It is also intended to be used for video calls.

From the website: "For Family and Friends, the ViewClix Mobile App provides a secure connection with a Frame to share pictures and make video calls. The app runs on nearly all Apple or Android smart phones or tablets and is downloaded from the Apple App or Google Play stores.  

Each ViewClix Smart Frame has a 'Share List' that includes the names and email addresses of all Family and Friends that are authorized to share pictures and make video calls with the Frame."


Other Ways to Connect Virtually

The Tech-enhanced Life community has been exploring a variety of ways to connect virtually — especially with older adults who have become isolated.

See the overview of our research in the article below.

View: Virtual Connections to the "Tech-Challenged"







Showcase (from the company: Sponsored)

If they wish, the creator or owner of this product or service or learning resource may showcase the key features and benefits here. 







Discussion and Reviews


from faengelm (member) at June 26, 2020

This person did more than just an unboxing...




from Judith  (unverified) at September 11, 2021

We loved the ViewClix when it worked … but after 4 months, mom’s Xfinity modem was updated to dual track 2.4 and 5 GHz. I live 6.5 hours away, mom is no longer able to do anything tech - she has no computer or smartphone and has no one to help her with this. Customer service has been great, but we just cannot get this to work, especially with my limited visits. And yes, I also tried to redirect the xfinity password, making it specific for the 2.4 GHz track. We are so disappointed. Bottom-line, ViewClix needs to address this issue themselves and not expect their clients to fix it. And now, I definitely recommend not buying ViewClix until the problem is fixed, if you are a Comcast Xfinity customer with one of their modems.



from faengelm (member) at September 11, 2021

Hello Judith,

I don’t have a ViewClix or a Xfinity Modem, but I have experienced the same problems when a 2.4GHz device needs to connect to a dual-band modem/router.

I checked the ViewClix FAQ and they only support 2.4GHz, so I think that is the problem.

Is your mom’s network name the same for both 2.4GHz and 5GHz?

What has happened is that the latest modem/routers think they are doing users a favor by naming the Wi-Fi network the same name, rather than the previous convention of adding a “-5G” onto the network name. That way devices that support both 2.4GHz and 5GHz would not need to have the network configuration changed.


Although the modem/router can support both 2.4GHz and 5GHz on that network name, some 2.4Ghz devices get confused during setup. That is why some router manufacturers such as eero have added a feature where you can temporarily disable 5GHz to complete the setup for 2.4Ghz devices.

If Xfinity doesn’t offer a way to do this, you may have to get BestBuy Geek Squad or some other service to install a separate 2.4GHz Access Point on your mom’s network.



Add a Review or an Opinion


Learn when we discover more useful resources


Join our Email Newsletter.


Sign up to get Tech-enhanced Life's email newsletter, which includes a list of the new products and resources added to our database each month. See what our community of older adults, scientists, clinicians and technologists is discovering and sharing.

Comes monthly. No spam. Unsubscribe at any time.

Dig Deeper

Tech-enhanced Life Resource Database

This is one of hundreds of products and resources in the Tech-enhanced Life database of "useful products and resources".

The theme of this collection of resources is "tools we can use to help improve our quality of life as we grow older".

We have no vested interest in any of these products or services, but we have collected descriptions of them, and organized them according to various themes relating to the challenges of aging — so older adults and their families can find useful products they do not yet know about. 

Members of Tech-enhanced Life can search by categories, add reviews of the products, and see links to the manufacturer's websites where they can buy the product or access the resource.

The criteria for adding products and resources to this database is that we think they "look useful, noteworthy, and interesting", and have the potential to improve life for older adults and their families. We have evaluated some of these products, in which case you will see links to a detailed review and or to explorer discussions about the product on this page, or inputs from explorers in the comments.

If the listing does not include reviews or explorer discussions, then we have not evaluated it sufficiently to be able to recommend it or comment on how well it works. If you research this product or resource further, and especially if you try it out, please come back to this page and add your comments.


* Full Disclosure: In some cases, the links that take you away from our website to the website of the "company" may be "affiliate links". If you use these links when you buy products we write about, we may earn commisions from qualifying purchases as an Amazon Associate or other affiliate program participant. (This does not effect the price you pay). In some cases, we ask vendors to loan us their products to review. For more details, see How we Fund our Work.


Listing type: 
Product or Service
Filed as: 
Communication or social tools
Key words: 
ViewClix, social engagement, Photo storage and sharing