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Worst customer service ever if you live in St. Louis mo. My dad has had an issue with his machine since last June. I have spent so much time on the phone with them I’m exhausted. They have no service techs in St. Louis mo. Finally when a tech did come in for only 1 week. He had no new machine to install. This company is so unorganized it’s absolutely ridiculous. If I could rate them it would be a 1.