Private Patient Advocates

patient advocacy

As our healthcare system becomes more complex and hard to navigate, a new profession has emerged: patient advocacy. Patient advocates are people who work to help patients navigate the healthcare system, and can in principle help save money, and help make sure one gets the best possible treatment when ill. In this article, we asked one of this new breed, Patricia Knight, to help our readers understand better: what is a patient advocate, what do they do, and do you need one?

Adventures of Designing a Universal Toenail Clipper

Cutting toenails

Recent Ithaca College Occupational Therapy Student Rebecca Helbraun discovers the challenge that toenail cutting poses for older adults; does some research; and invents, designs and prototypes a new solution. She shares her journey here.

Which Customer Interaction, When?

Customer Interaction Goals

When the conversation turns to interacting with customers before a product is “finished”, most product developers I’ve talked to are enthusiastic. But they have very different opinions about when to interact with customers, how to interact with them, and for what purpose. I believe there is a way of thinking that helps resolve these questions, depending on the details of the company, and the stage of product development they are at. This article is to share it.

Elder Dignity, Autonomy and the Need for Protection from Abuse

Dignity and Autonomy vs Protection

Dignity of the elder must not be disregarded in the name of protection: whether we are dealing with the difficult issues of how to convince dad to give up the car keys, mom’s need for placement in a facility, or fear of money being improperly acquired by a scammer. The question posed is how to maximize the preservation of dignity in the face of true need for protection of the elder? This article addresses the issue as it relates to financial abuse of elders, but the principles are equally applicable in other situations.

Medication Management Systems: Which?

medication management systems, whats available

“Good” medication management is widely believed to be desirable, by older adults as well as by clinicians. This article is about what factors make medication management systems useful for a given person, and outlines a series of circumstances for which specific features of these products can be helpful. Think of this as a “how to get started” guide to the topic of medication management systems.

Products for Seniors: Could Do Better

Products for Seniors: report card

After several years of product evaluations and unmet need explorations with groups of older adults, this is my most striking take-away. “While there is no shortage of problems for which older adults would like solutions, the vast majority of products we have looked at are either hard for elderly people to use, or do poorly the “job” our older adult demographic wants to get done”. This article is about why (in my opinion) this is the case, and about errors to avoid.

Games for Seniors: Pokémon Go

Pokemon Go: Games for Seniors

Pokémon Go is a new App (Game) has taken the world by storm. This article suggests it could be a great Game for Seniors, helping to encourage healthy exercise. The article (plus video) explains what Pokemon Go is, and how one plays it.

Sensors, Dementia, Safety: Real World Experiences

sensors, dementia and safety

Using a handful of simple, non-intrusive sensors, retired engineer Bob Glicksman has been able to learn all sorts of important things about the daily routine of an elderly person, who has cognitive impairment, and for whom he cares. He has been able to make multiple successful interventions to stave off what might have otherwise been serious adverse events. In fact, this simple sensor setup has worked better than he expected, and he shares his experiences, as an example of a real world use case in which a small addition of technology can accomplish a lot.

Longevity Explorers Roll up their Sleeves

Longevity Explorers roll up their sleeves

In our first 24 months, our 5 circles of older adults (Longevity Explorers) had more than 100 face-to-face circle meetings at which together we explored unmet needs related to growing older; tried out, critiqued and compared various interesting products; and engaged in brainstorming and ideation for new and better products to help improve the quality of life as we age.