Rescue Alert, MXD and MXD 3G: Review

Rescue Alert, MXD and MXD 3G: Review

The Basics

Product name: MXD, MXD3G 

Manufacturer / Distributor: Rescue Alert

Compilation: Sept. 2015. Updated Q4 2018.


This page contains our Rescue Alert | MXD, MXD3G review.



Analyst Summary: Rescue Alert | MXD, MXD3G

These are two conceptually similar products, with the MXD connecting via landline and the MXD3G connecting via cellular connection to the responder call center. Marketing material emphasizes the ability to work with DSL, and with VoIP and cable phone connections in the case of the MXD. This may be important. Has an optional fall detection pendant.



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Product Line & Company: Rescue Alert

Rescue Alert is a dba name for Mytrex. Mytrex develops and manufactures the MDX product series, and this product is used by Rescue Alert, as well as a number of other companies in this report, such as Bay Alarm and Lifefone.

Rescue Alert emphasizes the quality of its response center, and makes a point of saying that (some of?) its responders are EMD certified, and that language translation services are available. .........Read more


About this Research

This product review is part of an extensive series of medical alert system reviews of over 50 products, including hands-on evaluation and real-world testing of the most promising ones, in real-world situations.

These reviews and analyses are part of our Research Project designed to help older adults and their families Choose the Right Medical Alert System for YOU — the result of which is our Medical Alert Systems: Selection Guide.

We have tried hard to make this research as independent and objective as possible. It has not been funded or sponsored by any of the vendors of these products, and includes no advertising or "sponsored content". The team that conducted this research has strong scientific, clinical, and aging services backgrounds. You can read more about the team that did this research at the links above. 


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Last Updated: April 30, 2020.

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Review Star Rating: 
3.0 Stars