LogicMark, Freedom Alert: Review
The Basics
Product name: Freedom Alert
Manufacturer / Distributor: LogicMark
Compilation: Q 2015. Updated Q4 2018.
Where You Can Buy It / Learn More*
This page contains our LogicMark | Freedom Alert review.
Analyst Summary: LogicMark | Freedom Alert
This product is an example of a PERS that contacts family or friends directly when you push the alert button, or calls 911. It does not go to a 24/7 monitoring center, and thus it comes with no monthly fee.
The product is made by LogicMark (a wholesaler of a number of PERS products). LogicMark recommended purchasing this product through EmoryDay but we found it for a lower price on Amazon, and that is the link we include in the heading section of this page.
This product is not cheap ($249 at EmoryDay or $198 on Amazon on 11/5/15) but has no ongoing monthly fee, which is a big issue for some consumers.
The way this product works is that you can program in up to four phone numbers, including 911 if you wish. When you press the emergency button, the system dials them in sequence. If noone answers at the first number, it goes on to call the second number and so on. You can set it up so it just calls 911 directly without first calling your friends or family.
At home, voice in pendant
This product is NOT a "go anywhere" system. It needs to be within 600 ft of the base station that sits at some central spot in your home and connects to the phone line.
Unlike many competitors, this product has a 2 way voice capability in the pendant. So when you press the alert button, it calls your responder and the responder talks back to you through the pendant and not through the base station.
The system claims to work with VoIP phone lines as well as conventional plain old phone lines.
The pendant includes a battery but battery life is apparently 2-3 months, so battery management is less painful than the go anywhere products, which mostly need daily recharging.
How waterproof?
Competitors say this product is not properly waterproof, due to the need for sound to enter and leave the pendant so it can do its job of voice through pendant interaction. This needs further research. We have not tested this yet.
Unboxing
By: Richard Caro. Updated: June 21, 2016.
The product arrived painlessly and as expected from Amazon.
Below you can see the professional looking box it arrived in.
And here are the package contents. There appear to be rather a lot of pieces, and I notice the pendant seems to come with various different ways it can be attached to the body, including a wrist band and a neck loop.
Finally, here is the wearable pendant, showing its size next to a quarter.
Where to buy it or learn more*: (this takes you away from our website)
* Disclosure: If you use these links when you buy products we write about, we may earn commissions from qualifying purchases as an Amazon Associate or other affiliate program participant. This does not affect the price you pay. In some cases we ask the vendor to loan us the products for review. See How we Fund our Work.
Product Line & Company: LogicMark
About this Research
This product review is part of an extensive series of medical alert system reviews of over 50 products, including hands-on evaluation and real-world testing of the most promising ones, in real-world situations.
These reviews and analyses are part of our Research Project designed to help older adults and their families Choose the Right Medical Alert System for YOU — the result of which is our Medical Alert Systems: Selection Guide.
We have tried hard to make this research as independent and objective as possible. It has not been funded or sponsored by any of the vendors of these products, and includes no advertising or "sponsored content". The team that conducted this research has strong scientific, clinical, and aging services backgrounds. You can read more about the team that did this research at the links above.
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Last Updated: April 30, 2020.
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Comments
from wb4ndf (unverified) at January 11, 2020
Could not get the Freedom Alert system to dial numbers on our VoIP line. Seems like Logic Mark could resolve this issue with the popularity of VoIP phone service.....