Product name: BeClose
Manufacturer / Distributor: Alarm.com
This page contains our Alarm.com BeClose review.
Analyst Summary: Alarm.com BeClose
|COMPANY||BeClose.com (Rebranded in 2015 as the medical division of alarm.com)|
Based outside Washington DC, USA.
- First entrant.
- Alarm.com is parent.
- UI is very "monitoring focused". Powerful but complicated, geared to knowing a lot about the person being monitored
Detailed Feature Set
|Feature Type||Product Characteristics|
|What job(s) does it do?|
|Check Dad is generally OK. Watch for significant changes in daily routine.||Yes|
|Automatically detect (& promptly alert on) specific adverse events||Yes|
|Senior can summon help promptly in emergency||Yes|
|Track wellness and health parameters||No|
|Reduce stress for in-home caregivers, and allow them to sleep (rest) without worrying.||N/A|
|Type of Monitoring|
|1. Check general daily routine is more or less "normal".||Yes|
|2. Watch what they do and when they do it, and catch unusual activity patterns||Yes|
|3. Detect specific (adverse) events (eg tub, stove, get out of bed)||Yes|
|4. Detect falls automatically||No|
|5. 24/7 Human monitoring of activity patterns and sensor alerts||No|
|Normal vs Abnormal|
|Who decides what abnormal is (for alert on absence of stuff)?||AI recommends after learning "normal" pattern. User decides|
|Is there AI support to help learn what is normal??||Yes|
|Required Techie-ness to set up "normal vs abnormal"||Low-Moderate|
|Who is the first (second etc) responder?|
|For system triggered alerts||Designated "friend(s)"|
|For senior calls for help||24/7 Call center. Or designated "friend(s)".|
|Sensor family||Security-type sensors + extras|
|Sensor types||Motion, Door, Bed (on mattress), Bed (under mattress: coming), BeClose button, Toilet mat, Chair, Water, Emergency button. No key fob. Chair and bed are proprietary. Pill reminder can use door sensor?|
|Senior interface for general monitoring||None|
|Senior can summon help promptly in emergency: which approach?||Have two sorts of senior alert buttons. Neither is mobile. Both go through hub at home. Two way call to senior then if no answer call center calls 911.|
|Friends & Family interface|
|Activity time line streams for individual sensors||Available|
|Red/green/yellow for status for individual sensors||Yes|
|Friends & Family interface platforms||Browser based. Runs on all platforms in browser. No "app".|
|Alert handling||Many modes of notifications are possible (i.e. sensor activated, sensor not activated, sensor activated for a period of time, all sensor inactivity, reminders, voice notifications, central station emergencies). Furthermore, notifications can be configured to go to SMS, email, or voice.|
|Ease of Use & service||Not tested|
|Installation: DIY or Professional||Designed to be consumer install. Comes in mail. Sticky backs on sensors.|
|Privacy & Security|
|Data center robustness and maturity||"We partner with an established monitoring company in the home seecurity industry to leverage a data center and cloud that supports over 2 million customers. The cloud is complaint with industry accepted security standards."|
|Who owns the data||Unclear.|
|Will it work in your house?|
|Sensor range (max in air)||"We have tested sensors in a wide variety of homes, and we can easily accommodate point-to-point connectivity in most situations. The open air range of many of our sensors is 1000 feet."|
|Communication to data storage "cloud" (need at least one of these)|
|Cellular reception||Needed. "Our technology supports CDMA, GSM, and HSPA connectivity. Verizon is the preferred carrier for cellular connectivity; however, AT&T, T-Mobile, and Rogers are also optional."|
|Home Internet & WiFi network||Not required|
|Battery backup in base station (in case of power outage)||Yes|
|Stage of deployment||Traction (1,000-10,000).|
|Company maturity & stability||Shipping product since 2010. Subsidiary of Alarm.com, which has over 2 million customers.|
|Published studies showing "it works"||Independent white paper sponsored by Government of New Brunswick (Canada) to investigate whether BeClose system could delay move in to long term care facility. Conclusions seemed positive. Contact BeClose for copy of study.|
|Acquiring it (July 2014)|
|Countries available (or soon to be available)||USA, Canada|
|Two year costs*||$2,155|
|Where to Buy it||BeClose website. Through affiliates|
|* typically 6 sensor package if have that.|
|Sensor to base station communication prototcols||"We support a range of wireless protocols, including proprietary protocols from our OEM partners (Interlogix, 2GIG, DSC), industry standard automation protocols (i.e. Z-Wave), and a proprietary higher data rate protocol (900 MHz) that we have developed for use with our own sensors."|
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This analysis is a part of a research project on Activity-tracking Home Sensor Systems.
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