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Frank, thank you for your reply, which I am just seeing for the first time. We have Alexa devices in every room but we do not have any Echo Shows, so I can't test your method. But I thought when I get an incoming call announcement on the GV line connected to my Echo Connect and I say "Alexa, answer the call!" that I should be able to talk to the person on the incoming call. Instead, Alexa just keep announcing "Incoming Call from so0and-so" over and over until the call er gives up and hangs up.