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Hello Diane,

Thank you for your detailed response, but I have a question. When you say, “She has an Ipad that uses a number,” do you mean a cell service where she can receive text messages? If that is the case, there is no need for a Google Voice number as her iPad could receive the confirmation text.

Assuming that is the case, just create a Gmail account for her and use that to create an Amazon account for her using that Gmail address and her iPad text number. There is no need for it to be a Prime account or add any payment method.

Be sure to add your contact information and other family members in her Alexa account and her contact information in your Alexa account.

You will be able to make a video call her using the Alexa app and even Drop In on her if you enable that in her account. She can also make a video call to your phone.