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Thank you so much for these step by step instructions. I almost have my mom’s Echo Show 8 ready to take to the nursing home. I thought I set up “Drop in” when I was logged in the app under her account, but can’t make it work. Before I delete the app (Again)and install and log in as her again, I wanted to make sure I can even use the Mobile app to “drop in” on her Echo. Is this possible or do I need to go get another Echo Show for myself in order to “drop in”. She has dementia and will not remember how to answer. Thank you again, Kim