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There are several "skills" that allow you to summon help. AskMy Buddy, as mentioned in an earlier comment is one of them. In addition, you can set up Alexa to call a specific person when you ask something like "Call John". You can see a demo of that at a companion article on this site on Alexa and the Amazon Echo Show. https://www.techenhancedlife.com/explorers/amazon-echo-show-older-adults-explore

In terms of voice to text, I think Apple's Siri will also allow that.